Shipping policy

Thank you for shopping with Willow Hollow Boutique! We want to make sure your order arrives safely and as quickly as possible.

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) Standard shipping typically takes 2–10 business days depending on your location. Delivery times may vary based on carrier availability, weather conditions, and peak seasons.

Shipping Rates Shipping rates are calculated at checkout based on your order total and delivery location.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays While we do our best to meet estimated delivery windows, Willow Hollow Boutique is not responsible for delays caused by the carrier, weather, or other circumstances outside our control.

Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at willowhollowboutique@gmail.com and we'll make it right.

Questions? Reach out to us at willowhollowboutique@gmail.com or visit our Contact Us page — we're happy to help!